Question 1

What areas do you serve?

Accepted Answer

We serve 15+ zip codes across Northern Colorado and Boulder County, including Erie, Longmont, Boulder, Lafayette, Louisville, Broomfield, Firestone, Frederick, Dacono, Windsor, Brighton, and surrounding communities. Erie is our home base. If you're not sure whether we cover your area, reach out — we may still be able to help.

Question 2

Are you licensed and insured?

Accepted Answer

Yes. Forge Point Property Services carries full general liability insurance and workers' compensation coverage. We're happy to provide proof of insurance for HOA boards, property managers, or commercial clients who require it before work begins.

Question 3

Do you offer free estimates?

Accepted Answer

Yes. You can get an instant price range using the estimator on our website — no contact info required. For larger or more complex projects, we offer a no-obligation site visit where we can give you a firm written proposal with a clear price range before any work is scheduled.

Question 4

How do I get started?

Accepted Answer

The easiest way is to use our online estimator to get a ballpark, then submit a contact form or call us directly. We'll follow up within one business day to discuss your project, schedule a site visit if needed, and put together a written proposal.

Question 5

How quickly do you respond to inquiries?

Accepted Answer

We respond to all contact form submissions and calls within one business day. For urgent requests — like a fence down after a storm or a maintenance issue at a rental property — call us directly at (720) 419-1961 for the fastest response.

Question 6

Do you work with HOAs and property managers?

Accepted Answer

Yes, and it's a significant part of our business. We work regularly with HOA boards and community managers across Northern Colorado. We understand documentation requirements, common area standards, and the communication expectations that come with managing community properties. We can provide written service reports and photo documentation for board records.

Question 7

Can I request the same crew for every visit?

Accepted Answer

We do our best to assign consistent crews to recurring maintenance accounts. Having the same team on your property means they know your layout, your preferences, and any special instructions — which translates to better, faster service over time. If you have a specific request, let us know when you set up your account.

Question 8

Is Forge Point a real estate brokerage or a property services company?

Accepted Answer

Both. Forge Point Real Estate is our licensed Colorado real estate brokerage practice — buyer representation, seller representation, investment acquisition analysis, and commercial leasing. Forge Point Property Services is our full-service property operations arm — management, renovation, grounds, and estate services. Most clients use both sides of the business, which is what makes our model unique: the people advising your real estate transaction are the same people who have managed hundreds of properties like it.

Question 9

Do you represent buyers and sellers in residential real estate?

Accepted Answer

Yes. Aaron Dolph is a licensed Colorado Real Estate Broker (License #FA100100755) operating under Triumph Real Estate Corporation. We represent homebuyers, move-up buyers, investors, and sellers across Northern Colorado. Our advantage over a traditional agent: we've managed properties like the ones you're buying or selling, so we see what most agents miss — deferred maintenance, realistic rental potential, and property-specific risk.

Question 10

What is a Broker's Opinion of Value (BOV)?

Accepted Answer

A BOV is a professional assessment of a property's market value delivered as a written document — not a full certified appraisal, but a detailed market-grounded analysis. For residential property owners, it answers: what is this property worth today, what would improve its value, and what should you do before listing? We offer BOVs as a no-cost introductory service for qualified property owners. Contact us to request one.

Question 11

Do I need to already own a property to use Forge Point Real Estate?

Accepted Answer

No. We work with buyers at every stage — pre-purchase analysis, active representation, and acquisition coordination. We also work with owners evaluating whether to sell, hold, refinance, or execute a 1031 exchange. If you're thinking about a real estate decision, that's when to call us — not after you've already committed.

Question 12

What is the BRRRR strategy and does it work in Northern Colorado?

Accepted Answer

BRRRR stands for Buy, Rehab, Rent, Refinance, Repeat. The strategy involves acquiring a distressed property below market, renovating it to rental-ready condition, stabilizing it as a rental, and then cash-out refinancing to recover equity and repeat the cycle. It works in Northern Colorado, but market timing matters — entry price, rehab cost, and the refinance appraisal all need to align. We've supported dozens of BRRRR acquisitions on the Front Range and can walk you through what the numbers need to look like in today's market.

Question 13

How do I analyze an investment property before buying?

Accepted Answer

At minimum, you need: cap rate (Net Operating Income ÷ purchase price), cash-on-cash return (annual cash flow ÷ total cash invested), a realistic deferred maintenance estimate, and current market rent comps. Where most investors go wrong is taking the seller's pro forma at face value. Forge Point Real Estate provides independent acquisition analysis — a written report covering all of these factors with real-world assumptions, not optimistic seller projections.

Question 14

What returns should I expect from a rental property in Northern Colorado?

Accepted Answer

This varies significantly by property type, location, and financing structure. Single-family homes in Northern Colorado have historically delivered cap rates of 4–7% depending on acquisition price and rental rates. Multifamily and commercial properties vary more widely. Cash-on-cash returns are heavily affected by financing terms. We can model specific properties with current numbers — contact us if you have a specific acquisition you're evaluating.

Question 15

What is a 1031 exchange and who should use it?

Accepted Answer

A 1031 exchange allows investment property sellers to defer capital gains taxes by reinvesting the proceeds into a qualified replacement property within a strict timeline (45 days to identify, 180 days to close). It's one of the most powerful wealth-building tools available to real estate investors — but the timeline is unforgiving. If you're selling an investment property and have significant appreciation, a 1031 should be part of your decision. Call us before you close on the sale — the clock starts at closing.

Question 16

What types of properties does Forge Point manage?

Accepted Answer

We manage across all property classes — commercial and industrial facilities, multifamily residential portfolios, HOA communities, and single-family homes. On the commercial side, our team has direct experience managing over 4 million square feet of commercial and industrial space. In multifamily, we've managed portfolios with up to 115 tenants simultaneously. For single-family clients, every property gets individual attention because every owner's goals and preferences are different.

Question 17

What makes Forge Point different from a traditional property management company?

Accepted Answer

Most property management companies are administrative-first — they schedule vendors and collect rent, but you're dependent on their preferred vendor network and their availability when something goes wrong. Forge Point is an operational team first. We have crews in the field every day handling grounds, maintenance, and property services. When something needs to happen at your property, we send our own people — not a third-party vendor on a two-week wait list. That is the difference between a management company and a true boots-on-ground property partner.

Question 18

Can I keep my existing property management contract and still work with Forge Point?

Accepted Answer

Yes — and this is one of our most common arrangements. We work alongside traditional property management companies as the local, on-call boots-on-ground team. Your property manager handles the administrative side. Forge Point handles the physical: maintenance response, property walkthroughs, grounds upkeep, and emergency calls. It's a monthly service agreement plus a per-incident rate for dispatched work. You get around-the-clock local response without replacing your existing management relationship.

Question 19

What does 'boots on ground' service mean in practice?

Accepted Answer

It means a real person from our team physically goes to your property when something is needed — not a phone call to a vendor dispatch queue. We conduct scheduled walkthroughs, respond to maintenance calls, document conditions with photos and written reports, handle tenant or occupant coordination, and flag issues before they become expensive. For owners who are out of state, out of the country, or simply too busy to deal with day-to-day property issues, this is the service that provides genuine peace of mind.

Question 20

How are maintenance requests handled?

Accepted Answer

Maintenance requests come to us by phone, email, or through your property management platform. We triage requests by urgency — true emergencies get same-day or next-business-day response; non-urgent items are scheduled within the standard service window. We self-perform a wide range of maintenance work, which means faster response and no markup on subcontracted labor for routine items. When a job requires a licensed trade (electrical, plumbing, HVAC), we coordinate vetted partners and manage the work from start to close.

Question 21

What documentation and reporting do you provide?

Accepted Answer

Every property walkthrough includes a written report with photo documentation of conditions observed, maintenance items noted, and any action taken. Commercial and HOA clients receive regular service reports that can be provided directly to board members, asset managers, or ownership. For single-family clients, we provide a simple summary after each visit. All documentation is retained and available on request — this matters at lease renewals, owner disputes, and insurance claims.

Question 22

How do you handle after-hours emergencies?

Accepted Answer

We are available 24 hours a day, 7 days a week for genuine property emergencies. This includes water intrusion, break-ins, storm damage, HVAC failure in extreme temperatures, and similar urgent situations. Reach us directly by phone at (720) 419-1961. After-hours emergency response is billed at a per-incident rate as part of our service agreement — there is no guessing about what you'll be charged when you call us at midnight.

Question 23

How is property management priced?

Accepted Answer

Our management services are structured as a flat monthly retainer — covering scheduled walkthroughs, routine coordination, and reporting — plus a per-incident rate for dispatched maintenance work and emergency response. This model is transparent: you know your baseline monthly cost and you're not paying a percentage of rent for work our team isn't actually doing. Retainer pricing is based on the number and type of properties and the service scope you need. Contact us for a custom quote.

Question 24

What interior renovation services do you offer?

Accepted Answer

Forge Point Custom Interiors handles whole-home renovations, targeted remodels, basement finishing, additions, investment property rehab, kitchen and bath remodels, framing and finish carpentry, and flooring and tile. All work is delivered by our own crew — no handoffs to subcontractors you've never met. For electrical, plumbing, and HVAC rough-in, we coordinate vetted licensed trade partners and manage the schedule on your behalf.

Question 25

Do you do kitchen and bathroom remodels specifically?

Accepted Answer

Yes — kitchen and bath work is some of our most common project type. We handle cabinet installation, countertop fabrication and install, tile work, fixture replacement, lighting, and painting. We can work with your selections or help you source materials at trade pricing. Our renovation experience includes both cosmetic updates (new fixtures, paint, hardware) and full gut-and-rebuild remodels.

Question 26

What is investment property rehab and how is it different from a standard renovation?

Accepted Answer

Investment property rehab is renovation scoped specifically for ROI — maximizing value or rent potential while controlling cost. It's faster, more budget-focused, and driven by what the local market actually values, not personal preference. We approach rental rehabs differently than primary home renovations: durable finishes over premium ones, functional kitchens and baths over aspirational upgrades, and attention to what buyers and tenants in your price range expect. We've done this work in Northern Colorado's market for 15+ years.

Question 27

How do I know what renovations are worth doing before selling?

Accepted Answer

Our advisory practice answers this question specifically. A Broker's Opinion of Value assessment includes improvement recommendations with realistic ROI projections for your market. In Northern Colorado, kitchen and bath updates, fresh paint, and clean flooring almost always pay back. Major additions and luxury upgrades frequently don't — especially in lower and mid price ranges. Contact us for an honest presale assessment before you spend on renovations.

Question 28

Sod or seed — which is better for my yard?

Accepted Answer

It depends on your timeline, budget, and site conditions. Sod gives you an established lawn within weeks and works well for high-traffic areas and properties where erosion is a concern. Seed is significantly less expensive and produces a stronger root system over time, but requires 6–12 weeks to establish and careful watering during germination. We'll recommend the right option after assessing your soil, sun exposure, and irrigation setup.

Question 29

What grass types do you recommend for Northern Colorado?

Accepted Answer

For full-sun lawns with adequate irrigation, Kentucky bluegrass is the classic Northern Colorado choice — dense, dark green, and durable. Turf-type tall fescue is a better option for shadier areas or properties with water restrictions. Buffalo grass and blue grama are native low-water options for more naturalistic or low-maintenance applications. We never recommend warm-season grasses like bermuda or zoysia — they don't survive Colorado winters.

Question 30

When is the best time to install a landscape in Northern Colorado?

Accepted Answer

Late spring through early fall (May–September) is the primary installation window. Sod establishes best when soil temperatures are warm and consistent watering is possible. Fall planting (September–October) works well for trees, shrubs, and perennials, which benefit from cooler temps and fall moisture. We avoid major installs during the heat of July and August unless irrigation is already in place and functioning.

Question 31

Do you handle HOA landscape approval paperwork?

Accepted Answer

We can provide detailed project plans, plant lists, material specs, and photos to support your HOA submission. We're familiar with common Northern Colorado HOA landscape standards and can design your project to meet them from the start, which avoids costly revisions after approval.

Question 32

How long does a full landscape installation take?

Accepted Answer

A typical residential landscape install takes 3–10 days depending on scope. A small yard sod and bed refresh might be two days; a full design-and-install with grading, irrigation, sod, plantings, and hardscaping on a larger property may take one to two weeks. We provide a timeline estimate in every written proposal.

Question 33

Do you install irrigation as part of a landscape project?

Accepted Answer

Yes. Irrigation design and installation is included as part of our full landscape installs or available as a standalone service. We design zone-by-zone systems for sod, drip zones for beds, and smart controller options. All systems are commissioned and tested before we leave, and we offer seasonal startup and winterization as an ongoing service.

Question 34

How often should my lawn be mowed?

Accepted Answer

During the active growing season (May–September), most Northern Colorado lawns benefit from weekly mowing. Bi-weekly is appropriate during slower growth periods in early spring and late fall. Mowing less frequently than every two weeks during peak growth typically results in scalping and stress — we don't recommend it for a healthy lawn.

Question 35

At what height do you mow?

Accepted Answer

We mow at the correct height for the grass type and season. Kentucky bluegrass is typically mowed at 2.5–3.5 inches; tall fescue at 3–4 inches. We raise the deck height during heat stress in July and August and never remove more than one-third of the blade in a single pass. This keeps roots deep, turf dense, and weeds suppressed.

Question 36

What's included in a spring clean-up?

Accepted Answer

Our spring clean-up includes leaf and debris removal from lawn and beds, edge re-definition along all hard surfaces, trimming of ornamental grasses and perennials cut back to crown, bed clean-out, and a general assessment of winter damage. We can also include pre-emergent weed control and fertilization as add-ons at the same visit.

Question 37

When do you apply fertilizer?

Accepted Answer

For Northern Colorado lawns, we follow a 4-application schedule: early spring (March–April) with a slow-release starter, late spring (May–June) for green-up, late summer (August) for stress recovery, and late fall (October–November) for root strengthening before dormancy. The fall application is the most important one most homeowners skip.

Question 38

Do I need to be home during maintenance visits?

Accepted Answer

No. The majority of our maintenance clients aren't home during visits. We just need access to the areas we're servicing — a gate code or unlocked side gate is typically all that's required. We'll note any issues we observe and communicate them through our client portal or a quick text/email after each visit.

Question 39

What if it rains or snows on my scheduled maintenance day?

Accepted Answer

Light rain doesn't stop us — we typically continue on schedule. Heavy rain that makes mowing impossible, or snow on the ground, will push the visit to the next available day in your rotation. We don't skip visits due to weather without rescheduling, and we communicate any changes to your schedule proactively.

Question 40

Do I need a permit for a new fence in Northern Colorado?

Accepted Answer

It depends on your municipality. Erie, Longmont, Boulder, and most Front Range cities require a permit for new fence construction, especially for fences over 6 feet or along property lines. We handle permit research as part of the project planning process and can pull permits on your behalf. HOA approval is separate from a building permit and is often required first.

Question 41

How deep do you set fence posts?

Accepted Answer

In Northern Colorado, frost depth is approximately 36 inches. We set posts a minimum of 36–42 inches deep — 40% or more of the total post length — and use concrete footings in our standard installation. Under-set posts are the number one cause of fence failure in Colorado winters. We don't cut corners on depth.

Question 42

What fence types hold up best to Colorado wind and weather?

Accepted Answer

Vinyl and ornamental iron hold up best in terms of material durability. For wood fencing, cedar outperforms pine significantly in Colorado's UV and moisture conditions. Board-on-board construction with gaps allows wind to pass through rather than act as a sail, which reduces racking and post stress. We always use galvanized or stainless hardware — standard zinc screws corrode and fail within a few years at elevation.

Question 43

Can you match my existing fence style if I'm adding a section?

Accepted Answer

Usually, yes. We'll assess your existing fence materials, picket profile, rail spacing, and hardware before quoting an addition or repair. Perfect color matching on weathered wood or aged vinyl isn't always possible, but we'll give you an honest assessment of how closely we can match before work begins.

Question 44

Can you install a fence if I already purchased the materials?

Accepted Answer

Yes. We offer install-only service for clients who have already sourced their own materials. We'll review your material list, confirm post placement with you, and handle all labor. We'll flag any issues with the materials you've purchased — incorrect post length for depth requirements, for example — before we start.

Question 45

How long does a fence installation take?

Accepted Answer

A typical residential privacy fence (100–200 linear feet) takes 1–3 days. Larger commercial or HOA perimeter projects may take longer. Timeline is included in every written proposal. Permit approval, if required, adds lead time before we can break ground.

Question 46

What's the difference between pressure washing and soft washing?

Accepted Answer

Pressure washing uses high water pressure to remove dirt and staining — appropriate for concrete, brick, and hard surfaces. Soft washing uses lower pressure combined with cleaning agents to kill mold, mildew, and algae at the source — appropriate for painted wood siding, vinyl, stucco, and roofing. Using high pressure on the wrong surface damages paint, erodes grout, and strips stain. We match the method to the material on every job.

Question 47

How often should I have my house exterior washed?

Accepted Answer

For most Northern Colorado homes, every 1–2 years is appropriate. Properties with significant tree coverage, north-facing siding, or adjacent to fields tend to accumulate algae and pollen faster and may benefit from annual washing. A clean exterior also protects paint and stain from premature breakdown, making it a maintenance investment, not just cosmetic.

Question 48

Will pressure washing damage my wood deck?

Accepted Answer

Done incorrectly, yes. High pressure on wood raises grain, splinters fibers, and drives water deep into the boards. We use low-pressure washing with appropriate wood-safe cleaners on all deck surfaces. We also offer deck prep for staining and sealing — cleaning and light sanding before your stain contractor arrives, or we can handle the full stain and seal ourselves.

Question 49

Do you clean windows on the inside too?

Accepted Answer

Yes. We offer exterior-only and interior + exterior window cleaning for both residential and commercial properties. Screens are removed and cleaned separately. We use streak-free solutions and squeegee technique — not paper towels and glass cleaner.

Question 50

Can you remove oil stains from my concrete driveway?

Accepted Answer

We can significantly reduce or eliminate most oil stains with commercial-grade degreasing agents and hot water pressure washing. Fresh stains respond better than old, set-in stains. For severe or long-standing staining, we'll give you an honest assessment of what's achievable before charging for the work.

Question 51

How does the online estimator work?

Accepted Answer

Our estimator calculates a price range based on your quantities and our current Northern Colorado pricing. Select a service category, enter how much you need (square footage, linear feet, number of units, etc.), and the tool shows you an estimated range instantly. You can add multiple services to see a combined estimate. No account or contact info required.

Question 52

Are the online estimates binding quotes?

Accepted Answer

No. Estimator ranges are based on typical project costs and are designed to give you a realistic ballpark before you invest time in a consultation. Final pricing depends on your specific site conditions, material selections, access, and scope. For a firm price, request a site visit — we'll walk the property and provide a written proposal with a clear range.

Question 53

What factors affect the final price of a project?

Accepted Answer

The main variables are: site accessibility (slope, obstacles, distance from staging area), existing conditions that require extra prep work (overgrown beds, compacted soil, old fence removal), material grade and brand selection, and project timing. We identify all of these during the site visit so there are no surprises after work begins.

Question 54

Do you require a deposit before starting work?

Accepted Answer

For larger projects (landscape installs, full fence replacements), we typically require a 25–50% deposit at contract signing to cover materials. Recurring maintenance services are invoiced monthly with no deposit required. Deposit terms are spelled out clearly in every written proposal.

Question 55

What payment methods do you accept?

Accepted Answer

We accept check, ACH bank transfer, and all major credit cards. Credit card payments may carry a small processing fee, which will be noted on your invoice. For recurring maintenance clients, we offer auto-pay by ACH on a monthly billing cycle.

Question 56

Do you offer discounts for bundling services?

Accepted Answer

Yes. Clients who bundle multiple services — for example, grounds maintenance combined with seasonal fertilization, or a landscape install followed by an ongoing maintenance contract — receive preferred pricing. The most consistent discounts go to our recurring maintenance clients, who also get priority scheduling. Ask us about bundled service agreements when you request a quote.

Question 57

How far in advance do I need to book?

Accepted Answer

For recurring grounds maintenance, we can typically start within 1–2 weeks. For larger projects like landscape installs or full fence replacements, expect 2–4 weeks of lead time depending on our current schedule and permit requirements. Spring is our busiest season — if you're planning a spring project, reaching out in February or March is strongly recommended.

Question 58

What should I do to prepare for a service visit?

Accepted Answer

For maintenance visits, make sure we have gate access and that pets are secured. For installations and one-time services, clear the work area of furniture, vehicles, or personal items. If you have a sprinkler system, note where the heads are so we can work around them. Beyond that, we handle the logistics — you don't need to supervise.

Question 59

What happens if bad weather delays my project?

Accepted Answer

We'll contact you proactively to reschedule. We won't work in conditions that would compromise quality — laying sod in a downpour or setting posts in frozen ground isn't something we do just to hit a deadline. We build weather flexibility into our project timelines and communicate delays as early as possible.

Question 60

How do I communicate changes or special requests?

Accepted Answer

For ongoing maintenance clients, we have a client communication system where you can leave notes, flag issues, or request service adjustments. You can also reach us by phone or email at any time. We respond to all messages within one business day, usually faster.

Question 61

Do you provide before and after documentation?

Accepted Answer

Yes, for project work (installs, large clean-ups, fence installations). We photograph before and after conditions and can provide these on request. For commercial and HOA clients, we include before/after photos in our written service reports as a standard part of the work record.

Question 62

What if I'm not satisfied with the work?

Accepted Answer

Call us. We stand behind our work and will return to address any issue that doesn't meet the standard we committed to. We don't argue about whether something was done correctly — if you're not satisfied, we want to know and we'll make it right. Our reputation in Northern Colorado depends on getting it right every time.

Question 63

Do I need permits for a home renovation in Northern Colorado?

Accepted Answer

Most structural work, electrical, plumbing, and mechanical changes require permits regardless of municipality. In Erie, Longmont, Boulder, and surrounding Front Range cities, permits are also required for additions, basement finishes, and significant interior alterations. We research permit requirements as part of every project scope and pull permits on your behalf when applicable. Skipping permits creates problems at resale and can result in required demolition of non-permitted work.

Question 64

How do you price a renovation project?

Accepted Answer

Renovation pricing depends on scope, materials, and site conditions. We conduct a project walkthrough, develop a written scope of work, and provide a clear price range before any work begins. Larger projects are quoted with a detailed line-item breakdown so you know exactly what drives the number. We don't give ballpark estimates over the phone for renovation work — the site conditions matter too much.

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